Living Well Service

Welcome to the Living Well Service

The overall aim of our service is to provide care and support to you to help you live well with your condition or adjust to your loss. We have a dedicated team of people all working together, including nurses, adult and childrenā€™s bereavement counsellors, spiritual care workers, social worker, complementary therapists, physiotherapists and occupational therapists and a carers support worker.

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The Living Well Centre

The Living Well Centre is the ā€˜activity hubā€™ for our day services and out-patient clinics. This bright, spacious and welcoming centre provides support for you, your family, friends and carers. Our team of skilled staff and volunteers will work with you to help improve your quality of life by giving all the information you need to make informed choices. Our team want to help you to improve symptom management, manage and address individual concerns and enhance your own coping strategies.

The Living Well Centre provides a range of support and activities, including:

We also offer a range of short courses to help with symptom management, managing anxiety, sleeplessness, strength and balance and managing slips and trips.

We offer a range of support and services to inpatients, outpatients and carers

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Our complementary therapy service is available for patients and carers.

We have a suite of specially designed therapy rooms with relaxing music and mood lighting to help people relax whilst having their complementary therapy.

Patients attending our Living Well Centre are able to receive 6 weekly sessions including Reiki, aromatherapy massage and reflexology to help relax, ease worry and tension.

Carers are also able to benefit from 6 sessions of complementary therapy as we recognise the need to support carers through this very difficult time.

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Palliative Care Social Work at the hospice offers support in a variety of ways for all patients and families accessing our services in the in-patient unit, living well centre or in the community.

Social Work support for people accessing services in the Living Well Centre ensures that help is available to discuss care options and any problems at home, whether financial or carer fatigue and stress, which might require improving or initiating packages of care.

Adult Bereavement Support

We offer counselling and support to patients and families known to the hospice or to any of the specialist palliative care teams in West Cheshire who are struggling with the challenges of a life-limiting illness.

We also offer bereavement support to their families and those close to them.

If you would like more information, please contact the counselling team on 01244 853193 or email bereavement@hospicegs.com

Children & Young Peopleā€™s Bereavement Support

Our small team of dedicated, professional and empathic counsellors and volunteers are here to provide support to children and young people aged 4 -18 years old, who live in the West Cheshire area. This support is available to children and young people who are bereaved and to those that have a family member with a life limiting diagnosis.

If you are a parent, family member, school or Health Care Professional, and would like to know more about our service or refer a child or young person aged 4 -18, please contact us on 01244 851104 or email reflect@hospicegs.com

Please note the child or young person must be registered to a West Cheshire GP or have a connection to the Hospice of the Good Shepherd

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Music therapy is currently offered on Thursdays at the Hospice of the Good Shepherd, both as part of the Living Well Service and in the Inpatient Unit. In these sessions, music therapist Hannah seeks to connect with clients in a musical relationship, meeting patients and carers just as they are feeling on the given day through musical interactions. From there she can consider musical and personal goals or aims that might be useful for that person, whilst always wanting to affirm and celebrate their musical identity.

This can involve shared music listening, playing instruments or singing together, song writing, using pre-existing songs or improvising our own music together. Music is such a powerful tool in helping people with self-expression, exploring instruments both familiar and new alongside using their voice, in a way that can extend beyond barriers that someone may have such as an illness, life circumstance or disability, or for carers supporting a loved one. Sessions take place as either 1-1s or in small groups.

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The Living Well Spiritual Care Team is here for everyone at the Hospice of the Good Shepherd, of faith or no-faith; patients, relatives, visitors & staff. We are here to help care for you during your time with us.

Further details of our spiritual care services can be found on the spiritual care team information board located outside the Multi Faith Room, which is accessible 24 hours a day for patients & relatives as a quiet space, a place to pray & for reflection.

How to refer to Living Well

To refer to the service, please speak to a Healthcare Professional involved in your care about the Living Well Centre and ask them to contact us directly or download and complete our referral form with the button below.

For more information contact the team direct onĀ 01244 851 091 or email livingwell@hospicegs.com

Once we have received a referral, you will be invited to have an initial appointment with a nurse and together we will identify what is important to you and offer you a plan of care that best suits your individual requirements.

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Charity Number: 515516 Company Number: 01843427

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