In-patient services

Our in-patient Unit consists of 10 beds, and is run by a dedicated and professional team of clinical and palliative care consultants, medical and nursing staff, physiotherapists, occupational therapist, administrators, social workers and complementary therapists, and our spiritual care team.

Each patient admitted to our in-patient unit is treated with dignity and care, and has access to 24-hour specialist palliative care. Our catering staff provide a delicious menu of delicious home cooked food and our housekeeping staff ensure the Hospice is clean and tidy every day. The Hospice also provides support for their families, friends and carers.

Staying With Us

There are several reasons people are referred to us for inpatient care. Our main aim is to enhance your quality of life, and we’ll do all we can to ensure that you’re comfortable during your stay with us. Around 40% of our patients go home after a stay with us.

Our team of staff have specialist training in many different areas. Together, they’ll not only provide excellent nursing and medical care, they’ll also look after your emotional, spiritual, social and psychological needs.

We have a mixture of single rooms combined with a 4 bedded ward and these are allocated depending on the individual needs of our patients.
Patients may be admitted to our inpatient wards for:

• Control of symptoms, for example pain or nausea/sickness
• Rehabilitation following treatment
• Care in the last days of life

Before Being Admitted
We know that hospices can be a little daunting, especially if you’ve never visited one before, so before being admitted you and your family, friends or carers are welcome to come and have a look around. Please ask the person who has referred you, or contact us directly to arrange this.

What Happens When You’re Admitted
You’ll be assessed by a doctor and a nurse and you, and your family, friends or carer, will also have the chance to ask questions. You’ll be given a booklet which explains in detail all aspects of inpatient care including visiting, food and drink, and all the services you may benefit from. However, our staff are here to answer any questions you may have at any point.

What Happens When You’re Admitted
You’ll be assessed by a doctor and a nurse and you, and your family, friends or carer, will also have the chance to ask questions. You’ll be given a booklet which explains in detail all aspects of inpatient care including visiting, food and drink, and all the services you may benefit from. However, our staff are here to answer any questions you may have at any point.

For Patients
Each bed has a TV, with headsets for those in bays. Free Wi-Fi access is available and we have a selection of talking books. A member of our catering team will visit you each day to go through our menu of freshly prepared home cooked meals.

We do not place restrictions on visiting times, or numbers of visitors, but we ask you to bear in mind that large numbers of visitors can be tiring for patients, and the needs of other patients should also be respected. Children are very welcome to visit but we do ask that all children are supervised.

For Family and Visitors
We have a Café within the Hospice where you can buy drinks, sandwiches and snacks between 10am and 3pm Monday to Friday. We understand that sometimes your family may not want to leave the Hospice so we have a family room where family and visitors can spend time away from the ward. – Photo of family room

How You Can Be Referred

Referrals to our in-patient unit will need to be made by the healthcare professional who is caring for you such as your GP, community or hospital team. Once you have been referred our multi-disciplinary team review and prioritise referrals daily, taking into account the needs of each patient. If you are a healthcare professional and would like to find out more about making a referral, please visit our Referrals Process page.

Facilities

Our 12 beds are separated into four single rooms, and two bays of four beds. Each bed has a TV, with headsets for those in bays. Free Wi-Fi access is available and we have a selection of talking books.

We do not place restrictions on visiting times, or numbers of visitors, but we ask you to bear in mind that large numbers of visitors can be tiring for patients, and the needs of other patients should also be respected.

Children are very welcome to visit. We ask that all children are supervised.

Discharge

Around half of our patients are discharged once their symptoms have been relieved. The length of a stay in our in-patient unit will vary depending on our patient’s individual needs. Following discharge, patients may be referred to our Living Well Centre or out-patient clinic, to continue their care. The Hospice will work closely with the patient’s GP, district nurse, Macmillan nurse and community care teams to make sure that the appropriate support is available for the patient, their family, friends and carers.

Preparing for admission

To help you prepare for your stay with us please contact 01244 851091.

“It is both challenging and rewarding. I feel privileged to work here.”

Andy Blundell, Staff Nurse

 

Please click here to download our leaflet

CLICK HERE TO DOWNLOAD THE BROCHURE