Directory of Support

We welcome recommendations of support organisations which you have found helpful. Please email your recommendations to

To download the booklet Bereavement Support in West Cheshire, please click here.

Local organisations that may be able to offer help

Citizens Advice Bureau – Chester
The Bluecoat, Northgate St, Chester, CH1 2HQ
03444 772121

Citizens Advice Bureau – Ellesmere Port
1 Whitby Road, Ellesmere Port, CH65 8AA
03444 772121

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice.

Cruse Bereavement Care – Wirral
0151 645 6604

Offers counselling, support and advice.

Cruse Bereavement Care – North Wales
0844 5617856

Offers counselling, support and advice.

Macmillan Direct Volunteering Service
07455 758717

Service offering practical and emotional support to anybody in Chester, Ellesmere Port and the surrounding area adjusting to the loss of a loved one, regardless of place or cause of death.

Macmillan Support & Information Manager
Countess of Chester Hospital, Liverpool Road, Chester, CH2 1UL
01244 364948

This service is to support patients or family members who are or have been affected by cancer.

The Samaritans – Chester
36 Upper Northgate St, Chester, CH1 4EF
01244 377999 (local charges apply) or 116 123 (free and anonymous)

24-hour telephone emotional and practical support, and face-to-face befriending during the day at local branches.

Widowed Friends – Chester
Andrea Beck 07974 176224
Chester-based friendship and social group for widows, widowers and people bereaved of their partner, however long ago.

Widows and Widowers of Cheshire

Chester-based group for people who have lost a partner. No restriction on membership location – if you are willing to travel, you are welcome. Not a support group or bereavement group as such, and definitely not a dating site, just a group of people getting on with life and having a lot of fun and laughter together.

Family & Child Bereavement (Local)

Elsie Ever After

Cheshire-based organization supporting bereaved families.

The Sunstone Centre at Hope House Children’s Hospice
0151 334 4626

Counselling services and support for local families bereaved of a child.

National organisations that may be able to offer help

Age UK
0800 169 6565

Provides information and advice to people over 50 on a variety of topics.

Bereavement Advice Centre
0800 634 9494

Offer practical information and advice on the issues and procedures facing us after a death.

Cruse Bereavement Care
0844 477 9400

Offers counselling, support and advice. A newsletter and extensive list of books and leaflets are published.

Lesbian and Gay support from London Friend

Charity offering advice and emotional support to people bereaved by the death of a same sex partner.

NHS Live Well

NHS page with information on bereavement.

0845 4500 355

Practical and emotional support service to those bereaved and injured through road traffic accidents.

SAMM (Support After Murder and Manslaughter)
0845 872 3440

Help through befriending for people who have suffered the loss of a child, relative or friend of any age as the result of murder or manslaughter. Contacts can be arranged through visits and letters or by telephone.

Tenovus Cancer Care
0808 808 1010

Charity offering telephone support or online support plus monthly bereavement support group based in Wrexham

Terrence Higgins Trust
0808 802 1221 (Monday-Friday, 10am-8pm)

Practical and emotional support to anyone who has lost someone to HIV/AIDS

Widowed and Young

WAY is a peer-to-peer support group for men and women aged 50 or under when their partner died.

Family & Child Bereavement (National)

Care For The Family
029 2081 0800

Organisation promoting family life, offers bereavement support to those widowed young and those bereaved of a child, as well as support and advice for those who are currently supporting a bereaved person.

Child Bereavement Charity
0800 028 8840 (free from landlines)

Offering support to those who have been bereaved of a child, or to children facing bereavement.

Child Death Helpline
0800 282 986

Helpline for anyone affected by the death of a child, in any circumstances, no matter how recently.

Childhood Bereavement Network
0207 843 6309

Online directory of open access services for bereaved children.

0800 1111

Confidential help and support for children and young people.

Hope Again
0808 808 1677 freephone helpline

Cruse’s website for children and young people

Reuben’s Retreat

Charity in the process of developing a retreat for bereaved families. Other breaks are available through partner organisations while the retreat is being completed.

SANDS (Stillbirth and neonatal death charity)
020 7436 5881

Organisation supporting anyone affected by the death of a baby, either before, during or shortly after birth. Includes sections for fathers and those long-ago bereaved.

The Compassionate Friends
0345 123 2304

Organisation of bereaved parents offering support and understanding after the death or a child of any age.

The Lullaby Trust
0808 802 6868 (Mon-Fri 10am-5pm, Sat/Sun/Bank Hols 6pm-10pm)

Specialist support for bereaved families and anyone affected by a sudden infant death.

Winston’s Wish
0845 2030405

Practical support and guidance to families and anyone concerned about a grieving child.


Meningitis Now
0808 80 10 388

Charity offering information and support about Meningitis.

Motor Neurone Disease (MND)

Motor Neurone Disease Association
03457 626262

Organisation supporting those affected by MND.


CALM (Campaign Against Living Miserably)
0800 585858

Organisation dedicated to preventing male suicide.

0800 068 4141

Charity dedicated to the prevention of young suicide.

SOBS (Survivors of Bereavement by Suicide)
0300 111 5065

Exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend.

Additional Reading Resources

Please visit our Community pages for recommendations from bereaved people, or visit: