Hospice of the Good Shepherd Charity Retail

Our charity shops are at the heart of our community and help us provide much needed funds so that the Hospice can continue to provide free end of life care to patients who are living with a life limiting illness.

Hospice of the Good Shepherd charity shops offer high-quality items for sale at reasonable prices. We are reliant upon donations of good quality furniture, clothing, bric -a-brac and electrical goods to ensure we can stock our shops. All money raised through the donations and sale of items into our shops support the vital end of life care delivered by our dedicated team at the Hospice.

Latest information regarding our Charity shops and Coronavirus

Keeping you safe

The health and safety of our staff, volunteers and customers is paramount and we will be following all Charity Retail Association guidelines.

  • We will ensure all our donations of stock will be quarantined for 72 hours before they are then sorted and placed on sale.
  • We will be managing the number of people who are in the shop at any one time and will be operating a one-way system around the shop.
  • We will be providing hand sanitiser for our use within the shop.
  • We will have perspex screens at our till points.
  • All our staff and volunteers will be wearing appropriate PPE.
  • In accordance with the latest government guidelines we would respectfully ask you to wear a facecovering whilst visiting our shops.



Retail Shops

At the moment we have taken the decision to only open our Ellesmere Port shop. All our other charity shops will remain closed.


Ellesmere Port Shop Opening Hours

Our staff and volunteers have spent the last few weeks deep cleaning and restocking our shop to ensure you have a great shopping experience.

Address: 5 Rivington Road, Ellesmere Port, CH65 0AW
Telephone: 0151 357 1209

Monday: 10:00am – 1:00pm | 1:30pm – 4:30pm

Tuesday: 10:00am – 1:00pm | 1:30pm – 4:30pm

Wednesday: Closed All Day

Thursday: 10:00am – 1:00pm | 1:30pm – 4:30pm

Friday: 10:00am – 1:00pm | 1:30pm – 4:30pm

Saturday: 10:00am – 1:00pm | 1:30pm – 4:30pm

Sunday: Closed All Day

At this time all of our other shops remain closed. Please do not leave donations of stock outside our closed shops.

Northgate Street Shop

Address: 130 Northgate Street, Chester, CH1 2HT
Telephone: 01244 342237
Currently this shop remains closed.

Hoole Shop

Address: 9 Faulkner Street, Hoole, Chester, CH2 3BD
Telephone: 01244 310196
Currently this shop remains closed.

Sutton Way Shop

Address: 400 Sutton Way, Great Sutton, CH66 3LL
Telephone: 0151 347 9066
Currently this shop remains closed.

Neston Shop

Address: 10 High Street, Neston, Wirral, CH64 9TY
Telephone: 0151 353 0301
Currently this shop remains closed.

Donate To Our Shops

If you don’t need it, don’t throw it away. We will be delighted to receive your good quality preloved donations. Here’s how you can donate:

We are always grateful for donations of good quality second hand goods and currently as we are unable to accept donations via our shops your items can be collected from you free of charge. Please use our Collection Form here.

  • Furniture such as sofas, chairs, beds, wardrobes, dining room furniture. (Before you complete our form to book a collection it would be helpful if you can check that all upholstered furniture has a fire label, otherwise we are unable to accept them.)
  • White Goods such as fridges/freezers/washing machines/dishwashers
  • Small household electricals
  • Clothing
  • Homewares
  • Books, CDs and DVDs
  • Jewellery, bags and accessories

Please complete our Collection Form. Once you have completed and submitted this form you’ll be contacted within 48 hours by one of our team to confirm your booking (If you are completing this form on a Friday, Saturday or Sunday, we will contact you on the next available working day). At this time we will discuss our health and safety guidelines with you. When our van driver comes to collect they will make the final decision on any donations.

We cannot accept damaged goods/items that need repair as this will incur additional costs for the Hospice. Upholstered donations must have fire safety labels attached, as per the examples below:

The government’s Gift Aid scheme means that we can reclaim an extra 25p for every pound raised, making the value of your stock donations go further, at no extra cost to you. A member of our team will ask you about gift aiding your stock donation.